The delivery time consists of two stages:

Processing time: Orders will be verified, approved, and packed within 1 to 3 business days after the order is placed. Your package will then be prepared for shipping.

Delivery time: Once the package is picked up by our carrier, the delivery times are as follows:

For the United States and Canada: 5 to 8 business days

For Europe and the United Kingdom: 6 to 9 business days

For Australia: 6 to 9 business days

For the rest of the world: 9 to 12 business days

For more information, please visit our shipping page

NEED TO RETURN YOUR ORDER? 

Easy! If you are not in love with the product that you have purchased, Enjewl will provide you with full store credit.

RETURNS POLICY

• Items must be returned within 30 days from the delivery date.
• All returns will automatically be issued store credit (this will allow you to easily re-purchase an alternative item, or the same item in a different size).
• Items marked with the FINAL SALE message or hygiene-risk products cannot be returned unless faulty
• We do not offer refunds for final sale items, change of mind or incorrect sizing.
• Customers who have received an incorrect item or products with a manufacturing fault will receive a refund. (Please note that the Kouvr Warehouse undertakes strict quality control on every item prior dispatch and upon receiving return).
• Please take due care when trying on any products. (Items that are manually defective or do not comply with our returns policy will be declined and returned to the customer).
• Enjewl is not responsible for return shipping costs.
• We do not issue store credit or refund on original shipping charges.