General Conditions of Sale and Use
General Conditions of Sale and Use
Article 1 - Scope
These general conditions of sale and use (hereinafter the “CGV”) apply to all sales of products and services concluded between Enjewl (hereinafter the “Seller”) and any natural or legal person (hereinafter the “Seller”). -after the “Customer”) via the website https://enjewl.fr/ (hereinafter the “Site”).
Article 2 - Products and services
The Seller offers for sale jewelry and fashion accessories (hereinafter the “Products”). The Products are described and presented on the Site as accurately as possible.
Article 3 - Price
The prices of the Products are indicated in euros (€) and are inclusive of all taxes (TTC). Delivery costs are invoiced in addition and indicated to the Customer before validation of their order.
Article 4 - Order
The Customer places his order online by following the different stages of the order process. The order is validated by the Customer after checking the contents of their basket and accepting the General Terms and Conditions.
Article 5 - Payment
Payment for Products is made online by credit card via a secure payment system.
Article 6 - Delivery
The Products are delivered to the address indicated by the Customer when ordering. The delivery time is indicated on the Site and is generally 5 to 7 working days.
Article 7 - Right of withdrawal
The Customer has a period of 14 days from receipt of the Product to exercise their right of withdrawal without having to provide reasons or pay penalties.
Article 8 - Reimbursement
In the event of withdrawal by the Customer, the Seller undertakes to reimburse the total amount of the order, including delivery costs, within 14 working days following receipt of the returned Product.
Article 9 - Guarantee
The Products are guaranteed against manufacturing defects for a period of 2 years.
Article 10 - Intellectual property
All elements of the Site, including brands, logos, designs and models, are protected by intellectual property law.
Article 11 - Liability
The Seller is responsible for the proper execution of orders and Products delivered. The Seller cannot be held liable in the event of force majeure, whether caused by the Customer or by a third party.
Article 12 - Disputes
These General Terms and Conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
Article 13 - Acceptance of the General Conditions of Sale
The Customer acknowledges having read the General Terms and Conditions and accepts them without reservation.
By accepting these General Terms and Conditions, you consent to our collection and use of your information in accordance with our privacy policy.
For more information, please see our FAQ or contact us by email.